American Water Heaters
American Water Heaters.
This blog will probably be as much about the American Water Heater website as it is about American water heaters. I figure I might as well evaluate the site. Let’s see which water Heater Company gives us the best user experience, or at least gives me the best experience.
Upon first landing on the home page I found a site that is clear and concise. It’s easy to locate where I want to go and no distractions. They have contact information including 800 numbers with hours of operation listed. So far so good.
I clicked on “Products” in the upper right nav bar, and voila! I landed on the Products page where I could choose between gas, and electric and residential or commercial water heaters.
I clicked on the “Residential Electric” link, and landed on a page of listings of water heaters.
Electric Water Heaters
Basically, they have water heaters holding from 2.5 gallons to 119 gallons in a variety of shapes and sizes. Mostly 30, 40, and 50 gallon models. I took a pretty hard look, and could not find anything other than the standard stuff; TP valve, dip tube, anodes, internally coated tank, etc.
Some of the models advertised dip tubes that promoted self cleaning of the heater. Bunch of nonsense. Several water heater companies claim the same thing about their dip tubes too, but there is no evidence that they do anything.
American water heaters come basically with 6 year, 9 year, and 12 year warranties. I was not able to see any difference in the heaters. I’m sure they are identical heaters, the only difference being the price.
American water heaters also have solar storage tanks with and without backup heating elements, and pre-wired temperature sensors.
The heaters ranged from an Energy Factor of from0.83 to 0.93. Most of the heaters energy factor range from 0.90 to 0.93.
Gas Water Heaters
Next I checked out the residential gas water heaters. The gas heaters product list is a little more complicated than the electrics. There are also tankless water heaters mixed in. I didn’t even know American Water Heaters even made tankless heaters. The energy factor for the gas water heaters ranged from 0.58 to 0.63.
Most of the standard gas models have 6, 9, and 12 year warranties, and again, there seems to be no difference other than price.
American has the American Polaris® High-Efficiency Residential Gas with over 94% thermal efficiency and a stainless-steel tank and full flow brass drain valve. Pretty cool.
You can download the PDF manuals for any model of their water heaters.
The site has all kinds of goodies… a cross reference chart for other manufacturers models, troubleshooting instructions, exploded views, parts lists and more. You can find detailed information about thermostats, with wiring diagrams for all configurations.
Unfortunately they have no prices listed.
Next I’ll look at A. O. Smith water heaters…
Bill – The Hot Water Guy
This blog will probably be as much about the American Water Heater website as it is about American water heaters. I figure I might as well evaluate the site. Let’s see which water Heater Company gives us the best user experience, or at least gives me the best experience.
Upon first landing on the home page I found a site that is clear and concise. It’s easy to locate where I want to go and no distractions. They have contact information including 800 numbers with hours of operation listed. So far so good.
I clicked on “Products” in the upper right nav bar, and voila! I landed on the Products page where I could choose between gas, and electric and residential or commercial water heaters.
I clicked on the “Residential Electric” link, and landed on a page of listings of water heaters.
Electric Water Heaters
Basically, they have water heaters holding from 2.5 gallons to 119 gallons in a variety of shapes and sizes. Mostly 30, 40, and 50 gallon models. I took a pretty hard look, and could not find anything other than the standard stuff; TP valve, dip tube, anodes, internally coated tank, etc.
Some of the models advertised dip tubes that promoted self cleaning of the heater. Bunch of nonsense. Several water heater companies claim the same thing about their dip tubes too, but there is no evidence that they do anything.
American water heaters come basically with 6 year, 9 year, and 12 year warranties. I was not able to see any difference in the heaters. I’m sure they are identical heaters, the only difference being the price.
American water heaters also have solar storage tanks with and without backup heating elements, and pre-wired temperature sensors.
The heaters ranged from an Energy Factor of from0.83 to 0.93. Most of the heaters energy factor range from 0.90 to 0.93.
Gas Water Heaters
Next I checked out the residential gas water heaters. The gas heaters product list is a little more complicated than the electrics. There are also tankless water heaters mixed in. I didn’t even know American Water Heaters even made tankless heaters. The energy factor for the gas water heaters ranged from 0.58 to 0.63.
Most of the standard gas models have 6, 9, and 12 year warranties, and again, there seems to be no difference other than price.
American has the American Polaris® High-Efficiency Residential Gas with over 94% thermal efficiency and a stainless-steel tank and full flow brass drain valve. Pretty cool.
You can download the PDF manuals for any model of their water heaters.
The site has all kinds of goodies… a cross reference chart for other manufacturers models, troubleshooting instructions, exploded views, parts lists and more. You can find detailed information about thermostats, with wiring diagrams for all configurations.
Unfortunately they have no prices listed.
Next I’ll look at A. O. Smith water heaters…
Bill – The Hot Water Guy
Labels: Hot Water Heaters
posted by Hot Water Guy at
11:11 PM
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